If you're working with Talkpush Support to troubleshoot a Facebook Lead Ad — for example, leads that aren't coming through as expected — we may ask you for the ad's shareable link. This link lets our team pull up the exact ad you're referring to and investigate the issue directly.
You'll need access to your company's Facebook Ads Manager account to complete these steps.
Retrieve the Lead Ad Link
Go to your company's Facebook Ads Manager.
Go to the Ads tab.
Search for the Lead Ad ID: click Search, select Ad ID, type in the Lead Ad ID, then click Apply.
Select the matching lead ad from the results and click Preview.
Click Share, then Share a link.
Click Copy next to the link for people logging in with Facebook.
Note: Once you've copied the link, send it to your Talkpush contact so they can continue the investigation.
