🧠Learning Outcomes:

At the end of this article, you'll be able to:

  1. Add shortlist and rejection reason
  2. Understand the importance of shortlisting and rejection reasons

📌Why is it important?

With the shortlist reject reasons feature you can track why your leads met or did not meet your acceptance criteria. This data can be used to gather insights into the effectiveness of different sourcing channels, the quality and skills of candidates pertaining to specific sourcing channels and to easily understand the recruiter's decisions at the individual application level.

All accounts come with a list of default shortlist and reject reasons. If you would like to add or edit these reasons you may do so in the company settings inside the communication settings section, as described below. If you would like to turn this feature off, simply remove all reasons. You can turn it back on anytime by adding new reasons. The data created through this feature is part of the Other Information section of the Candidate Profile and as such part of the data export.

📝Use Case:

  1. The client wants to document the reasons why the candidates are getting shortlisted or rejected by their recruiters.

⚙️How to configure it?

I. How to add Shortlist Reasons

Prerequisite: You should have the "owner" level of access to get into the company settings.

Step 1: Upon logging in to Talkpush, go to company settings

Step 2: On the left pane, select communication settings

Step 3: Scroll down to shortlist reasons section

Step 4: On the space provided, type in the reason you want to add

Step 5: Click on the "Add" button to save your work.

Successfully added shortlist reasons can be seen below the add button.

II. How to add Rejection Reasons

Prerequisite: You should have the "owner" level of access to get into the company settings.

Step 1: Upon logging in to Talkpush, go to company settings

Step 2: On the left pane, select communication settings

Step 3: Scroll down to rejection reasons section

Step 4: On the space provided, type in the reason you want to add

Step 5: Click on the "Add" button to save your work.

Successfully added rejection reasons can be seen below the add button.

III. How to Delete Shortlist/Rejection Reasons

Prerequisite: You should have the "owner" level of access to get into the company settings.

Step 1: Upon logging in to Talkpush, go to company settings

Step 2: On the left pane, select communication settings

Step 3: Scroll down to shortlist/rejection reasons section

Step 4: Click on the "x" icon to delete the reason

Step 5: Confirm your action by hitting the "delete" button

IV. Execution of Created Shortlist/Rejection Reasons

Note: All users can perform the following actions.

Step 1: On the leads screen, select a candidate to be shortlisted/rejected

Step 2: On the action buttons in the candidate profile, click on the shortlist/reject button

Step 3: A pop up will show where you can find all the shortlist/rejection reasons that were made. Choose which reason you would like to save to the application. Users can select one or multiple reasons from the scroll-able list of reasons.

Step 4: Once done, click on the "Proceed" button

💡Pro-tip:

Use Delay Notification

Set a time delay when a candidate will get a rejection notification. This will let the candidate think that his profile was properly screened by the recruiter.


FAQs:

1. Where can we find the shortlist/rejection reason used by the recruiters when processing the candidates?

Shortlist/Rejection reasons will be saved on the candidate profile and visible in the Other Information section

2. Do I need to choose a reason before I can shortlist or reject candidates?

Shortlist/rejection reasons are optional, so you can proceed with shortlisting or rejecting without having stated reason.

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