The chat screen shows the entire interaction and history with the candidate.
In the details section at the top you can see the candidate data such as the campaign, folder and the current active message channel.

Tap on the message channel in order to select a different message channel to contact to the candidate. 

Tap on the candidate name in the header to access the candidate profile.

Tap on the back sign to return to the candidate list.

By tapping on the Phone button you can trigger a call to the candidates phone number, if present, directly from your phone. 

Did this answer your question?