Talkpush's OCR feature is the solution to manual document validation. You can save time and effort by automating the reading and recognition of key candidate documents with Optical Character Recognition (OCR) technology. OCR is a digital image recognition technology that recognizes text within scanned documents and images.

The OCR feature extracts data from uploaded documents, recognizes it, and reflects it as Candidate Attributes in the candidate's profile. As a user with Owner access browsing the Documents menu in the Templates tab, you’ll see an OCR tag on all supported documents that can be recognized with OCR.

These include essential documents in the onboarding process:

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New documents are always being added to this list. If you need a particular document, contact your Account Manager or request it via intercom.

From these documents, you can collect attributes such as:

The Candidate Profile displays the status of OCR-enabled documents in the Documents tab. If the document is correct and acceptable, it should be marked as a Match. On the other hand, if the image quality is poor, the document will be Not a Match. Each uploaded document should have its status.

Within the Candidate’s Attributes, you’ll see all filled information related to the OCR Recognition process.

In the Chatbox, you can easily find the status of the OCR for each document as they were uploaded. Recognized and unrecognized fields will show as such.

To ensure optimal mapping results, it is recommended to upload documents with a consistent structure, a complete image, and clear visuals. Handwritten or blurry documents are not suitable for OCR processing.

This feature is available for clients who have acquired the Onboarding Solution but can be incorporated for all clients upon request. You have to contact your Account Manager to set up the OCR feature.

Focus on what's essential - the candidate's journey - and let Talkpush relieve your workload by automating the document validation process.