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How Telco Pricing Works

Learn about Talkpush's Telco Pricing for WhatsApp, SMS, and Live Calls

Carolina Navarro avatar
Written by Carolina Navarro
Updated over a week ago

Updated February 1st, 2024

Talkpush Prepaid Telecommunication Services

Talkpush offers the option to activate telecommunication services to clients in most parts of the world. You can refer to the following service rates. These services must be purchased before their usage (prepaid plans).

Country

SMS rate (USD)

Voice rate per minute (USD)

WhatsApp rate (USD)

Australia

0.060

0.087

Cost plus 8% surcharge

Colombia

0.049

0.087

Cost plus 8% surcharge

Costa Rica

0.043

0.075

Cost plus 8% surcharge

Dominican Republic

0.059

0.335

Cost plus 8% surcharge

Egypt

0.140

0.176

Cost plus 8% surcharge

France

0.078

0.196

Cost plus 8% surcharge

Guatemala

0.091

0.223

Cost plus 8% surcharge

Hong Kong

0.056

0.137

Cost plus 8% surcharge

Honduras

0.071

0.283

Cost plus 8% surcharge

India

0.051

0.039

Cost plus 8% surcharge

Jamaica

0.112

0.381

Cost plus 8% surcharge

Morocco

0.134

0.919

Cost plus 8% surcharge

Mexico

0.051

0.067

Cost plus 8% surcharge

Malaysia

0.077

0.070

Cost plus 8% surcharge

Nicaragua

0.072

0.355

Cost plus 8% surcharge

Panama

0.084

0.235

Cost plus 8% surcharge

Philippines (Standard)

0.0065

0.1987

Cost plus 8% surcharge

Philippines (Premium)

TBA

NA

Cost plus 8% surcharge

El Salvador

0.064

0.296

Cost plus 8% surcharge

Trinidad and Tobago

0.158

0.348

Cost plus 8% surcharge

United States

0.0088

0.016

Cost plus 8% surcharge

United Kingdom

0.0088

0.1212

Cost plus 8% surcharge

Uruguay

0.094

0.270

Cost plus 8% surcharge

If you are interested in purchasing an SMS or voice minutes, please contact your Account Manager.

Terminology

Definition

Condition

Message

Each SMS message contains 160 characters in length. If the message contains more than 160 characters, the SMS shall be segmented into multiple messages according to the local carrier segmentation criteria.

Messages are charged by unites of messages SENT.

  • Any SMS sent outside the country's vicinity will incur additional charges.

  • Any excess SMS units cannot be carried over upon renewal of your contract.

  • Additional long code has a $100 fee per long code per annum.

Voice call

Voice conversation with two endpoints in real-time.

Voice fees are based on EFFECTIVE MINUTES used.

  • Any calls made outside the country's vicinity will incur additional charges.

  • Any excess SMS units cannot be carried over upon contract renewal.

  • Additional long code has a $50 fee per long code per annum

Some considerations:

  • Your Account Manager will be in charge of invoicing the charges of your Telco Plan.

  • Your Account Manager will notify you once you've consumed 50% of your prepaid credits.

  • The charges above are applied for usage within the country. Any charges incurred outside the country will be charged in accordance with the standard pricing.

  • WhatsApp Messages are counted by the Total number of messages (received, sent, template, all messages in WhatsApp).

  • Once an account has replenished its SMS credits (after reaching the credit limit), Talkpush does not retry sending the pending SMS (resulting from when the account had no SMS credits remaining). This is to avoid the sudden charges upon credit limit replenishment.


🤔 Do you have any questions? We want to help! 💚

You can chat with our Product Support team by clicking the intercom button on the lower section of your Talkpush screen. We're one click away.

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