Candidates can manage their email preferences in Talkpush, allowing them to receive application updates while choosing whether to receive news about Job Fairs, open positions, and other opportunities. This ensures they stay informed about their applications while only receiving the additional updates they find relevant.
To activate the Candidate Email Preference Management, please contact your Account Manager or our Product Support team via Intercom.
How Candidates Manage Email Preferences
Candidates can update their email preferences by clicking the Update Email Preferences link in Talkpush email communications. This link is automatically included in the following email types:
Invitation emails
Completion emails
Shortlist notifications
Rejection notifications
Custom recruiter emails
How Candidates Update their Email Preferences
Click on the Update Email Preferences link in any Talkpush email.
A web page will open, displaying the following information:
Company Name and Logo
Candidate Name and Email
Two email preference options:
Receive News: This option is selected by default and can be unselected.
Receive Application Updates: Always selected and cannot be modified.
Click Update Preferences to save the changes.
A confirmation message will appear once preferences have been updated successfully.
To completely unsubscribe from all communications, click the Unsubscribe button. This will remove the candidate’s data from the system.
Opt-Out Handling in Bulk Messaging
If a candidate has opted out of receiving news and recruiters attempt to send a bulk news email, the system will:
Prevent the email from being sent.
Automatically log a note in the candidate’s conversation, indicating the opt-out status and the failed attempt.
Are emails not sending to opted-out candidates?
Candidates who have unselected the Receive News option will not receive bulk news emails. Check the candidate’s profile in Talkpush to verify the status of the email preference.
