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Using Sam-AI for Web-based Automated Interviews

From pre-screening questions straight into an interview in just a few seconds!

Miguel Olivares avatar
Written by Miguel Olivares
Updated yesterday

Sam-AI Web Call is an intelligent, voice-based interviewing tool embedded directly into your Talkpush hiring flow. It enables you to move candidates from prescreening questions to a real-time, AI-led interview in just seconds—no manual scheduling, no follow-ups, and no back-and-forth emails. Whether you're handling hundreds or thousands of applicants, Sam-AI helps your team automate one of the most time-consuming parts of the hiring process while maintaining a personal, conversational candidate experience.

By placing the interview immediately after prescreening, recruiters can eliminate unnecessary delays and offer candidates a seamless journey, all within a single browser session. There's no need to send a separate invite or hope they come back later. The candidate finishes their initial responses, and Sam-AI takes over, conducting a structured, voice-based interview on the spot. This uninterrupted experience helps reduce abandonment, encourages more natural responses, and ensures every qualified candidate moves forward without friction.

Whether you're building a high-volume funnel or refining a fast-track process for top talent, Sam-AI Web Call gives you the flexibility to customize when and how interviews are triggered. You can embed the interview directly into an Autoflow that follows a Question Set, or send it as a standalone step via a landing page link—whatever fits best with your campaign strategy.

At its core, Sam-AI Web Call isn’t just another tool—it’s a force multiplier for your team. It brings consistency, scalability, and automation to your interview process, delivering a modern and intuitive experience for candidates. With faster time-to-interview, fewer drop-offs, and better data for informed decision-making, your recruiters can focus on what really matters: building meaningful connections and hiring the right people, more efficiently.

Here's Perry from the Product Support Team for a walk-through.

How It Works

Depending on your setup, Sam-AI can step in to lead the interview the moment a candidate finishes their prescreening questions—or at any point in the journey that fits your hiring flow.

Triggering the interview right after the candidate completes their prescreening questions creates a smooth, uninterrupted flow. There’s no need to click a link or return later; candidates move seamlessly from written answers to a voice conversation with Sam-AI.

This setup helps keep candidates engaged, reduces drop-off between steps, and captures more natural responses while they’re already focused on the process. It also speeds things up by completing both steps in one session.

The Interview

When the candidate clicks "Start Call," the system quickly checks that their audio and microphone are functioning correctly. If everything is in order, the interview with Sam-AI will begin immediately.

During the call, the candidate experiences a clean, intuitive interface designed to keep them informed and at ease throughout the interview. Clear status updates indicate precisely when the call is connecting, when Sam-AI is speaking, and when the session concludes.

As Sam speaks, the avatar gives off a soft glow—a subtle cue to listen. When it’s the candidate’s turn, the microphone button activates, and a pulsing mic icon responds in real-time, giving them confidence that they’re being heard.

A visible call timer helps track progress, and both the Microphone and Finish Call buttons remain accessible throughout the conversation, allowing candidates to maintain complete control while enjoying a smooth, guided experience.

If the candidate chooses to end the call manually, they’ll be asked to confirm before it finishes. If the interview concludes on its own, no further action is required.

How to set it up

To include a Sam-AI Web Call in your flow, simply insert the <SAM Web Call> token into your Autoflow action.

If the interview is configured to trigger immediately after the prescreening questions, the candidate will be redirected straight to the interview upon completion—no additional steps are required.

Or, if the call is set up to trigger outside of a Question Set, the candidate will receive a link to a dedicated landing page where they can complete the interview at their convenience.

Troubleshooting Tools

If candidates are experiencing audio or microphone issues, they can click the “I need help” button to open a support window where they can troubleshoot these issues.

The instructions guide them to check various settings, such as allowing the microphone and speaker access in their browser, or selecting the correct input and output devices.

They can also test their setup using a live microphone activity bar and a sample sound to confirm speaker output.

If the issue continues, candidates can send a pre-filled email to the support team, which includes their name, contact information, and space to describe the problem.


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