Sam-AI Web Call offers a fast, modern, and fully integrated solution for connecting with candidates—leveraging an AI recruiter to handle the heavy lifting. This interaction occurs within the flow of your hiring process in Talkpush, providing candidates with a smooth, guided experience from start to finish. With real-time voice interaction and automatic call handling, Sam-AI Web Call offers candidates a cutting-edge interview experience that works seamlessly on any device.
Incorporating the interview immediately after the prescreening questions streamlines the recruitment process by removing delays between key steps. Instead of waiting for manual scheduling or callbacks, candidates move seamlessly from submitting their answers to speaking with Sam-AI within the same website. This smooth transition reduces drop-off and maintains engagement. With less downtime between application and interview, Sam-AI Web Call helps hiring teams move quickly, focus on reviewing conversations, and identify top talent more efficiently.
How It Works
Depending on your setup, Sam-AI can step in to lead the interview the moment a candidate finishes their prescreening questions—or at any point in the journey that fits your hiring flow.
Triggering the interview right after the candidate completes their prescreening questions creates a smooth, uninterrupted flow. There’s no need to click a link or return later; candidates move seamlessly from written answers to a voice conversation with Sam-AI.
This setup helps keep candidates engaged, reduces drop-off between steps, and captures more natural responses while they’re already focused on the process. It also speeds things up by completing both steps in one session.
The Interview
When the candidate clicks "Start Call," the system quickly checks that their audio and microphone are functioning correctly. If everything is in order, the interview with Sam-AI will begin immediately.
During the call, the candidate experiences a clean, intuitive interface designed to keep them informed and at ease throughout the interview. Clear status updates indicate precisely when the call is connecting, when Sam-AI is speaking, and when the session concludes.
As Sam speaks, the avatar gives off a soft glow—a subtle cue to listen. When it’s the candidate’s turn, the microphone button activates, and a pulsing mic icon responds in real-time, giving them confidence that they’re being heard.
A visible call timer helps track progress, and both the Microphone and Finish Call buttons remain accessible throughout the conversation, allowing candidates to maintain complete control while enjoying a smooth, guided experience.
If the candidate chooses to end the call manually, they’ll be asked to confirm before it finishes. If the interview concludes on its own, no further action is required.
How to set it up
To include a Sam-AI Web Call in your flow, simply insert the <SAM Web Call> token into your Autoflow action.
If the interview is configured to trigger immediately after the prescreening questions, the candidate will be redirected straight to the interview upon completion—no additional steps are required.
Or, if the call is set up to trigger outside of a Question Set, the candidate will receive a link to a dedicated landing page where they can complete the interview at their convenience.
Troubleshooting Tools
If candidates are experiencing audio or microphone issues, they can click the “I need help” button to open a support window where they can troubleshoot these issues.
The instructions guide them to check various settings, such as allowing the microphone and speaker access in their browser, or selecting the correct input and output devices.
They can also test their setup using a live microphone activity bar and a sample sound to confirm speaker output.
If the issue continues, candidates can send a pre-filled email to the support team, which includes their name, contact information, and space to describe the problem.