The Candidate Journey holds two kinds of detail: every action taken on a candidate, and exactly what changed each time their application was edited. Actions live under the stage where they happened, and edit history shows the old and new value for every changed field, instead of just "Updated by User X."
View Candidate Actions Under Each Stage
Emails sent, assignments, stage moves, and system events don't appear in the chat timeline. They're grouped by stage inside the Candidate Journey instead, so you can see everything that happened during a specific step without scrolling through messages.
Open a candidate's profile and go to the Candidate Journey.
Find the stage card you want to review.
Click the actions expander on that card. It's labeled with a count, such as "5 actions."
Review each action row. The action title appears on the first line, and the timestamp plus application ID appear on the second line.
Actions are ordered, with the latest at the top, matching the direction the rest of the Journey reads.
Note: Each stage-move event appears exactly once, as the topmost action of the stage it closed — for example, "Moved from Inbox to Completed" shows under Inbox. The candidate's current stage has no move event yet, since it hasn't closed.
See Which Autoflow Triggered an Action
When a stage move or an action was performed by an Autoflow, the Autoflow label in that row is a clickable link.
Click Autoflow on a stage-move label or on an action row inside the actions expander.
The triggering Autoflow's builder opens in a new tab, so your Candidate Journey stays open behind it.
Note: Only users with Owner access can open the Autoflow builder this way. If you don't have Owner access, the label isn't clickable, and hovering over it shows a tooltip explaining that you don't have access to Autoflow settings.
If the Autoflow action that triggered the event has since been removed, the label isn't clickable — hovering over it shows a tooltip indicating that Autoflow has been removed.
Note: This link currently covers stage moves and action rows only. Rows for message-type actions (such as label changes or messages sent "via Autoflow") don't yet link to the builder.
See Field-Level Edit History for Application Changes
The Edit History panel on a candidate's application shows exactly what was changed — the old and new values for each field — not just that a change occurred.
Open the candidate's application and go to Edit History.
Expand an entry to see each field that was changed, along with its old value and new value.
If several fields were changed and saved at the same time, they're grouped under a single actor and timestamp — you'll see one entry with one row per changed field, rather than several separate entries.
Which Fields Show a Diff
Most application fields track field-level changes. A few are intentionally excluded:
Field | Shows old value → new value? |
First Name, Last Name, Email | ✅ Yes |
Assigned Recruiter, Scheduled At, Source | ✅ Yes |
Custom attributes | ✅ Yes |
Gender, Education, Location | ✅ Yes |
Address, State/Province, Country, Postal Code | ✅ Yes |
Years of Experience | ✅ Yes |
Star | ❌ No — UI flag, not part of application data |
Show Up Date | ❌ No — recorded under Scheduled At instead |
Phone Country Code | ❌ No — tracked separately from phone number history |
Note: Some fields don't show a diff for edits made before they were added to edit history. Entries from before that point won't display an old/new value trail for those fields.
A saved edit only creates a history entry when a value actually changes. Saving without changes, or re-entering the same value, doesn't add a new entry.
For more on where candidate data lives day to day, see The Leads Tab: New Layout Overview.
