It's a beautiful Friday afternoon! You're all set to kick off the weekend, but... oh no! Your last task is mailing 300 candidates to schedule interviews in 2 days! What are you going to do?! Talkpush has your back; you can send hundreds of emails in seconds and personalize them with.. Tokens.
What are Tokens?
Tokens are pieces of dynamic content you can add to messages to customize them in different ways. Dynamic content refers to information such as names, locations, links, etc., specific to a candidate, company, or recruiter. At the bottom of the article, you can find Talkpush's complete Token List, or you can click here for a quick jump in time.
Here's Perry to show where and how to use tokens!
Where can I find Tokens?
Tokens can be found in two places:
Campaign Settings > Message Settings ↓
2. Leads Tab (Chatbox) ↓
How to use Tokens
To access the Token List type "<" on the Campaign's Message Settings or chatbox in the Leads Tab; a drop-down menu will appear with all the tokens and their description.
The first Tokens you'll see will be the most used ones; for greater ease, type the first letter or word of the Token, and the list will shorten to display Tokens that match those parameters.
Then identify and choose the token you want to use. To select it click on the button or press the Tab key. It's as simple as that!
Simple use case
You are inviting a couple of candidates to complete the pre-screening interview. You can do so by selecting their profiles and sending a Bulk Message that contains their first name as well and a link to the interview.
Inserting Tokens is a process you can execute to send a message to a single candidate or thousands of them through Bulk Actions.
Token List
Listed below are all the Tokens currently available in Talkpush. Click on the section of your interest on the Table of Contents, or scroll down to learn about them all.
Table of Contents
🙋♀️ Identification Tokens
Token | Description |
Candidate First Name | Candidate's first name |
Candidate Name | Candidate's full name |
Candidate ID | Candidate's application ID |
🏫 About the Company and Recruiter Tokens
Token | Description |
Job Title | Job the candidate applied for |
Campaign City | Campaign's job location |
Company Name | Name of your company |
Assigned Recruiter | Full name of the assigned recruiter |
Assigned Recruiter First Name | First name of the assigned recruiter |
Note: The <company name> token mirrors the company name configuration in the backend. Any changes made there will automatically update the token accordingly.
🧳 Prescreening and Recruiting Tokens
Token | Description |
Messenger Interview Link | Personalized link to trigger interview questions on Messenger |
Choose Position Link | Personalized link to show job cards on Messenger |
Interview Link | Personalized link to the landing page form |
Job Landing Page URL | Link to the job description page |
Note: Keep in mind that the interview link expires two weeks after being sent. Additionally, the interview link will always display all pending questions. This means that if a new question set is sent and there are previous unanswered questions, the interview link will show those unanswered questions first before displaying the new set.
The tokens related to the Recruitment Center now include (Recruitment Center) in their name:
📅 Interviews and Calendar Tokens
Token | Description |
Calendar Date | My Calendar appointment date |
Calendar Time Start | My Calendar appointment time start |
Calendar Time End | My Calendar appointment time end |
My Calendar Scheduler URL | Link to your calendar scheduler |
Assigned Recruiter Calendar Scheduler URL | Link to the assigned manager's calendar scheduler |
Scheduler Link | Link to the campaign's recruitment center scheduler |
Scheduled at | Candidate's scheduled date of interview |
Upcoming Scheduled Appointment | Candidate's upcoming scheduled date of interview |
⚠️ Using Autoflow with Calendar Tokens
When using Calendar Tokens in your Autoflow messages, be sure to set them to be sent in a stage where there's already an assigned recruiter. If Autoflow attempts to send a message with these tokens when there's no recruiter assigned to the candidate, this will cause an error, and Autoflow will not execute properly.
💬 Communications Tokens
Token | Description |
Mail Attachment | Personalized email ID to request files by email |
Chat Attachment | Personalized chat ID to request files by Messenger |
Re-apply Retention Period | Campaign's cooling period |
Referee | Name of the person who referred a candidate |
Rejection Reasons | Reasons for rejecting the candidate |
Shortlisted Reasons | Reasons for shortlisting the candidate |
Insert Picture | Insert an image to be sent via email or Messenger |
Insert Video | Insert a video to be sent via email or Messenger |
🧩 Integrations Tokens
Token | Description |
Aspiring Minds assessment link | Personalized link to Aspiring Minds assessment |
Aspiring Minds username | Aspiring Minds username |
Aspiring Minds password | Aspiring Minds password |
Aspiring Minds login link | Personalized link to Aspiring Minds login |
Aspiring Minds SVAR assessment link | Personalized link to Aspiring Minds SVAR assessment |
SHL Pre Employment Chat Assessment URL | Personalized link to SHL Chat assessment |
SHL Call Center Agent Assessment URL | Personalized link to SHL Call Center Agent assessment |
Hire IQ Link | Personalized link to Hire IQ assessment |
WhatsApp Opt-in URL | Link to WhatsApp opt-in page |
Note: Not all Assessment Tokens are applicable to your Talkpush platform, that depends on your integrations. Ask your CSM for more information.
🏄 Onboarding Tokens
Token | Description |
Onboarding Link | Link to the onboarding chatbot |
Onboarding Form URL | Link to the onboarding online form |
Site Location | Company site or branch where the new hire will be assigned or trained |
Training Batch | Batch or wave of trainees for onboarding |
Training Date | Date of training as part of onboarding |
Training Program | Class or program of training for onboarding |
Training Time | Time of onboarding training |
Training Venue | Place of onboarding training |
Note: The Onboarding Form URL <onboarding_form_URL> can be sent only when a candidate is inside an onboarding campaign. Also, have into account that this URL expires after 30 days of being sent.
Any tokens related to onboarding include Onboarding in their name:
