The Talkpush AI Chatbot is a recruitment-focused, text-based assistant that lives natively inside the Talkpush platform. Designed to engage candidates through natural conversation, it automates pre-screening, answers FAQs, and provides timely updates, all directly within Facebook Messenger and WhatsApp.

Whether you're hiring in-store, online, or across multiple countries, the AI Chatbot helps you connect with candidates where they are, reducing friction and increasing application completion rates across your sourcing channels.

Candidates interact using free text (and voice, where available), just like chatting with a recruiter. There's no need for decision trees, buttons, or structured forms. The bot accurately captures intent and records structured responses inside Talkpush.

Candidates entering from job boards, websites, or social media often start conversations casually. The AI Chatbot engages with users naturally through pre-screening and application steps.

Candidates can ask about job details, and the chatbot responds with complete information, including:

Because the chatbot is fully integrated with Talkpush, it can pull live data and respond to status-related questions like:

This improves transparency and reduces the need for manual recruiter follow-ups.

Our AI bots are available on your career website, via SMS, email, or any messaging apps (including Messenger and WhatsApp). Charges may apply for activating some channels. The chatbot supports over 50 languages and adapts to the candidate's language automatically

Key benefits:

The AI Chatbot can now send images and videos to candidates during a conversation — product photos, instructional videos, office location maps, or a branded welcome image.

Your Talkpush team uploads and names each media asset, then links it to your assistant so the bot can send it at the right moment in the conversation. Supported formats include JPEG and PNG for images, and MP4 (or a link to a hosted video) for video.

Note: Media size and format limits vary by channel. If a file exceeds a channel's limit, the bot falls back to a text message instead of failing silently.

Note: Media configuration is managed by your Talkpush team. Contact your Account Manager to add or update media assets for your assistant.

On Facebook Messenger, the AI Chatbot can send quick reply buttons, image cards, scrollable carousels, button templates, and call-to-action (CTA) URLs. This lets candidates tap to respond — for example, browsing a carousel of open positions or tapping Apply Now instead of typing a reply.

All interactive content is pre-authored by your Talkpush team for each assistant. The bot doesn't generate cards or menus dynamically — your team creates and maintains the content in advance.

⚠️ On WhatsApp, interactive elements aren't supported natively. When an interactive message is triggered on WhatsApp, the bot sends the same options as a text message with numbered choices instead.

By offering a flexible, mobile-first experience, more candidates complete their pre-screening, especially in regions with lower literacy or bandwidth.

The chatbot automatically handles questions about job requirements, locations, steps, and timelines, eliminating the need for FAQ templates or repeated outreach.

Even when candidates respond informally or out of order, the AI interprets and records answers cleanly in the candidate profile, improving profile quality and downstream automation.

The chatbot is built into Talkpush, no need for third-party tools or complex integrations. It operates across your existing campaigns and workflows inside the dashboard your team already uses.

After discussing the feature with your Account Manager and providing the requirements, you can go live in as little as 1–2 business days.
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​Here's how:

With native analytics in Talkpush, you can track:

📊 Ad Source Tracking

For candidates who enter through an ad, the candidate profile now shows a source value that identifies both the ad type and the platform, not just the ad ID. Supported values are:

Note: Lead Ad – WhatsApp doesn't exist as a source type.

This gives you visibility into which ad campaigns and platforms are actually driving completed conversations, so you can measure ROI per channel and ad type.

Note: Source tracking applies only to new applications submitted after rollout. Past applications keep their original values.

Talkpush is compliant with global privacy standards. Candidate data is encrypted both in transit and at rest.

The chatbot informs candidates and requests consent before collecting personal data. Candidates can opt out at any time.

All interactions are logged with timestamps, transcripts, and consent records—useful for audits, internal reviews, or responding to data subject requests.
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