The Agency Portal gives agency users a centralized way to submit candidate endorsements, track validation results, and collaborate with recruiters. This helps agencies reduce manual handoffs, avoid duplicates, and maintain clear visibility over candidate progress.
Access is by invitation only—new users receive an email with a secure login link.
Submitting Candidates
Agency users can add candidates one by one using a submission form:
Log in to the Agency Portal.
Open the submission form.
Enter candidate details:
First name, Last name
Phone number (+ country code), Email
Select the Campaign from the dropdown
Upload Resume (optional)
If the resume is uploaded, the system will extract its information, including:
Resume Summary
Education Summary
Work Experience
Candidate Validation
When a candidate is submitted, the system checks for duplicates (based on phone number or email) from the last 6 months.
Possible outcomes:
✅ New Candidate – Added successfully and counted in the agency’s submissions.
⚠️ Previously Submitted (same agency) – Not counted as new, but still visible.
⛔ Duplicate (different agency) – Not counted as new, flagged as duplicate.
⛔ Blocked by duplicate rules – Candidate not created in Talkpush.
Candidate Records in Talkpush
Once created, candidate profiles include the following attributes:
Source: Agency Portal
Agency: [Agency Name]
Agency User: [User who submitted]
Education Summary
Resume Experience
Resume Summary
Candidate Dashboard
The Candidate Dashboard provides two different views:
My Candidates – Available to all users, showing only the candidates you personally submitted.
Agency Pool – Available to Talkpush Owners and Agency Admins, showing all candidates submitted by everyone in your agency.
Both views allow you to search by candidate information, filter by status, and review submission metrics:
Added – First submission, no duplicates
Previously Submitted – Already in the system
Duplicate – Submitted by another agency
User Management
The User Management section gives Talkpush Owners and Agency Admins control over who can access the portal. Owners see all users across agencies, while Admins only see users from their own agency.
From this view, you can:
Search or filter the list of users (filters include agency, country, and access level for Owners, and access level for Admins)
Click on a user’s name to see their details
Edit a user’s name or disable their account
Disabling a user immediately removes their access to the portal and all candidate data. Agency Admins can only disable users from their own agency, while Talkpush Owners can also disable an entire agency, which blocks access for all users under it.
Comments
To view recruiter comments, open the agency portal and go to My Candidates (or Agency Pool) to find the candidate you submitted. Click the candidate’s name to open their profile page, where you can review key details like their status, who added them, and which stage they are currently in.
On this same profile page, you will also see a section showing any notes or comments shared by the recruiters team, which is where agencies can read recruiter feedback or updates. To add your own comments, scroll to the comment area on the candidate profile, type your message (for example, a follow-up request or feedback), then click Add comment. Once submitted, your comment appears on the candidate’s profile and the recruiters are notified so they can respond or take action.
Talkpush Owners have additional features in the Agency Portal. Learn more here.
