Answers are great. Getting the work done is better.
Clara doesn't just tell you what's going on with a candidate application. She can act on it. Add a candidate, fix a profile, move someone to the next stage, assign an owner, or send a message, all from your conversation, without switching screens or clicking through forms.
Here's what she can do and what she needs from you to do it.
➕ Add a Candidate to a Campaign
Create a new candidate profile and application directly under an active campaign.
Clara needs:
The target campaign, by name or ID.
The candidate's first name and at least one contact channel: an email address or an international phone number.
Optionally: last name, location, education, and sourcing channel. If you skip the source, it defaults to "Manual".
✏️ Update Profile Fields, Attributes & Labels
Keep candidate records accurate without opening the profile.
Core profile fields — email, phone number, country code, name, address, state, postal code, education, years of experience, gender, application source, scheduled interview date, or show-up date.
Custom attributes — set, update, or remove the custom attributes set up in your workspace.
Labels — attach new or existing labels, or remove ones you no longer need.
Clara needs: the application reference or ID (for example, AP123), plus the field names and new values, or the labels to add or remove.
📁 Move an Application to Another Folder or Campaign
Keep candidates moving through your pipeline:
Move between stages — for example, New Leads → Screening → Interview → Offered → Hired.
Reject with a reason — move a candidate to Rejected and record the rejection reasons.
Transfer to another campaign — move a candidate to a different job campaign, with the option to archive the original application.
Notify the candidate — optionally send the automated stage-change message configured for the destination folder.
Clara needs:
The application reference or ID.
The destination folder, and the destination campaign if you're transferring.
Rejection reasons, if you're rejecting.
Whether to send the stage transition message to the candidate.
👤 Assign an Application to a Manager
Give every application an owner. Clara can assign a hiring manager, recruiter, or coordinator, reassign it to a different team member, or unassign the current owner.
Clara needs: the application reference or ID, and the manager's name, email, or ID (or a request to unassign).
💬 Send a Message or Leave an Internal Comment
Reach a candidate, or leave a note for your team, straight from the conversation:
Candidate outreach — send outbound messages by SMS, email, WhatsApp, or Facebook Messenger.
Internal notes — post a comment on the application's activity feed. Candidates can't see it.
Clara needs:
The application reference or ID.
The channel: SMS, email, WhatsApp, Messenger, or comment.
A subject line, for email.
The message text. You can include personalization tokens like {{candidate_first_name}}.
⚙️ How it works
Every action follows the same simple flow:
Ask in plain language — "Move AP1234 to the Interview folder," or "Send a WhatsApp message to AP5678: Hi {{candidate_first_name}}, your interview is scheduled for Monday."
Review the confirmation card — Clara shows you exactly what she's about to do and who it affects.
Approve or decline — nothing happens until you say yes.
Done — Clara carries out the action and reports back the result.
✅ Note: Write actions, such as moving candidates, are approved one by one. You confirm each action individually before Clara carries it out.
➡️ Where to Go Next
New to Clara? Start with Meet Clara: Your Talkpush Support Assistant for an introduction to how she works.
Then learn more about what else she can do:
Clara for Hiring Insights & Data — Ask questions about your candidates, campaigns, calls, and more.
Clara for Recruitment Setup — Set up campaigns, pipelines, routing, screening, and autoflows.
Clara for Billing & Product Support — Check credits and invoices, or get product answers.
