Talkpush now lets recruiters make outbound live calls and access call recordings, summaries, transcripts, and highlights directly in the candidate chat view.
This update provides a centralized, efficient way to review past interactions without leaving the conversation.
Outbound Live Calls
Recruiters can initiate outbound live calls directly from a candidate profile. Calls are logged automatically once completed.
How to Make an Outbound Live Call
Open the Candidate Profile.
Click the Call button.
The call connects automatically.
(Optional) Enable Call Recording.
Conduct the conversation.
Click End Call when finished.
Where to Find Call Insights
Open the Chat View for a candidate.
If there are previous Recruiter calls, a Call Insights block appears in the chat timeline.
Recruiter Outbound Calls
Completed recruiter calls display:
Recruiter’s Name – Who spoke with the candidate
Call Title – 4–5 word highlight from the conversation
Call Summary – Brief explanation of discussion or outcome
Call Recording – Easy access to the recording
Transcript Access – Opens a separate transcript view
Note: Only completed recruiter calls appear in the chat timeline.
Call Recording Reminder
Recordings appear directly in the candidate chat. Always notify candidates before recording calls to comply with privacy laws.
Why Choose Outbound Live Calls?
Outbound live calls help recruiters:
Keep all call insights centralized in the chat
Reduce context switching between profiles and call logs
Quickly review past conversations
Improve collaboration with summaries and transcripts
Make better hiring decisions with full call visibility
If you're interested in this feature, you can check our telecommunication rates by clicking down below.
How Do You Keep Your Live Calls Going?
Never let a low balance stop a great conversation. With Talkpush’s wallet-based Live Calls system, you can:
Pre-purchase call credits so you’re always ready to connect.
Track usage in real time — see call duration, cost, and remaining balance.
Top up instantly whenever your wallet runs low.
Get low-balance notifications to avoid interruptions.
Learn more here.
