In this article, you will learn the different types of Prescreening questions you can use. With our various Prescreening Question Types, you can ask questions according to your needs. You may refer to the sample use cases as a guide on using each question type.

Types of Prescreening Questions and their Use Cases

Audio

The candidates will be asked to record their answers to the question using the audio recorder button available on the Messenger or landing page.

Sample Use Case: You want to assess the English fluency of the candidates.

Note: From the Response Language dropdown, you can select which language to be used for the response transcript. For example, an English language will create an English transcript of the candidate’s response.

In case the candidate records a response in a language that is different from what has been set up, the system will still record the audio response, but it will not generate a transcript.

Note on TalkScore

Audio or video questions are the questions to be used to assess the candidates’ English proficiency. To activate it, select TalkScore, which is found below the Response Language dropdown. Please note that TalkScore requires a response length of at least 30 seconds to assess the candidate's English proficiency correctly. If the length is less than that, the question will show the message Insufficient audio length.

Response Language is also required for TalkScore-activated Audio or Video questions. Responses different from what has been specified are still recorded, but the system will try to create a transcript based on the setup language, and the message Unable to recognize answer will be displayed.

Audio or Text

The candidates have an option of whether to send their responses via text or audio recording.

Sample Use Case: You want to ask the candidates about their personal experiences while giving them audio or text response options that they can select from according to their preference.

Note: Just like the Audio type questions, you can select which language to be used for the response transcript through the Response Language dropdown.

Dropdown Menu

Candidates can search and choose from a list of up to 350 options, which will be displayed as a drop-down menu.

Sample use case: You'd like to offer more than the ten options available with the Multiple Choice question type. Note that if you do offer more than ten options, Bots will redirect candidates to your Landing Page, as that exceeds the number that can be displayed on Messenger, Instagram, and WhatsApp.

Note: You can also upload your answers using a CSV file with all available drop down question type options in a single column.

File Upload

The candidates can upload the file required for your campaign. Supported formats are JPG, PNG, Doc, PDF, PPT, Excel, video file and audio file. Moreover, the file size should be less than 10MB.

Sample Use Case: You want to collect the candidates' CVs.

Note: It is required to choose a Document Type for every File Upload question type. You may select from the dropdown list or if you did not find a relevant document type, you may add a new one through the Templates tab.

Geolocation

Use this question type to effectively capture candidates' location from your landing page, Messenger, or WhatsApp.

Sample Use Case: You want to know which locations your candidates are applying from.

Note: Geolocation Data Map is automatically selected for Geolocation-type questions. Moreover, all locations submitted by the candidates are selected from the dropdown, hence, allowing consistency and better candidate demographic reports.

Read more about it here.

Multiple Choice

The candidates will be asked to select an answer from the multiple options. This allows you to ask close-ended questions which return standard responses.

Sample Use Case: You want to ask the candidates about their educational attainments and record their responses uniformly.

If you ever choose to change the wording in one of your Multiple Choice answers, previous answers will not change. Keep this in mind when editing possible answers!

💡 Tip: Click the green add icon to add more options. You can add up to ten. Click the red bin icon to delete an option.

Note: Choices in the Multiple Choice questions are one of the triggers of your Autoflow. Use this question type, especially if the question determines the eligibility of the candidate to proceed to the next stage.

Number

The candidate's answers are only limited to number values.

Sample Use Case: You want to obtain the candidate’s phone number. Find more examples here.

Note: The number type of question has a minimum and maximum of 1 and 30 characters respectively.

Text

This question type allows you to ask open-ended questions wherein candidates are allowed to type their answers in words, sentences, or phrases.

Sample Use Case: You may use this question type to obtain qualitative data such as the source where the candidate learned about the position.

Video

The candidates will be asked to record a video of themselves while answering the question.

Sample Use Case: You want to assess the sales experience of the candidate. In this case, a Video type question might be ideal to evaluate the candidate’s facial expressions and body language.

Note: You can also select which language to be used for the response transcript through the Response Language dropdown.

Note: For users who availed TalkScore, Audio or Video type questions are the questions to be used to assess the candidates’ English proficiency. To activate it, simply select TalkScore, which is found below the Response Language dropdown. Please note that TalkScore requires a response length of at least 30 seconds to correctly assess the candidate's English proficiency. If the length is less than that, the question will show the message Insufficient audio length.

Pro-tip

Except for Video and File Upload questions, a Data Map can be specified for each of your questions. It is recommended to always include a Data Map for you to easily track the responses of the candidates in the form of Candidate Attributes.



Learn more about Candidate Attributes here.


🤔 Do you have any questions? We want to help! 💚

You can chat with our Support team by clicking on the intercom button on the lower section of your Talkpush screen. We're one click away.

Need more help? 📖

Check out our Help Center


Want a free certification for your CV? 🎓

Go to Talkpush's Academy

Did this answer your question?