This release strengthens visibility and trust across the platform, plus a handful of improvements to existing features. New Releases below covers a field-level edit history and stage-grouped action log in the Candidate Journey, a new AI support assistant built directly into the CRM, a spreadsheet-style Leads List View, a rebuilt candidate-facing careers experience, folder-level control over duplicate application handling, video-recorded AI Call interviews, recruiter-led group interview scheduling, and a troubleshooting guide for locating your Facebook Lead Ad link. New Updates rounds up functional improvements shipped this month to existing features, including AI-generated candidate summaries, a new job-board posting option, an alternate LinkedIn integration path, richer ad source tracking for the AI Chatbot, a new required setup step for Face Verification on AI Calls, and new guidance on avoiding blocked SMS messages.
New Releases
Candidate Actions and Edit History in the Candidate Journey
The Candidate Journey now groups every action — emails sent, assignments, stage moves, and system events — under the stage where it happened, so you can review a step without scrolling through chat. A new Edit History panel goes further, showing the exact old and new value for each changed field on an application instead of just "Updated by User X," covering fields like contact info, location, custom attributes, and years of experience. Read the full article →
Finding Your Facebook Lead Ad Link
A new troubleshooting guide walks through how to retrieve a Facebook Lead Ad's shareable link from Ads Manager — useful when working with Talkpush Support to investigate leads that aren't coming through as expected. The step-by-step guide covers locating the ad by its Lead Ad ID and copying the correct shareable link to send to your Talkpush contact. Read the full article →
Meet Clara: Your Talkpush Support Assistant
Clara is a new AI support assistant built directly into the Talkpush CRM rather than bolted on as a separate chat widget, so she can look at how a feature actually behaves in your account and reason through your specific situation. She responds first when you open a conversation, can investigate real account issues — Autoflow behavior, messaging delivery, integrations, duplicate records, and more — and hands off to a human Product Support agent whenever a question needs it. Read the full article →
Leads List View
Leads List View adds a spreadsheet-style way to browse candidates alongside the familiar candidate list layout, available in the new Candidate UI. You choose which columns to show — including TalkScore, source, labels, and exposed candidate attributes — drag them into your own order, and Talkpush remembers the setup wherever you log in next. Read the full article →
A More Polished First Impression: Your Careers Page and Job Pages, Redesigned
New Careers Experience rebuilds the entire public candidate journey — job listing, individual job pages, application, screening questions, AI interview, and confirmation page — into a single, more polished flow that automatically reuses your existing branding. Turning it on doesn't change how campaigns or candidate data work behind the scenes, and every previously shared link, QR code, or shortened URL keeps working through automatic redirects. Read the full article →
Duplicate Management by Folder
Duplicate Management now works at the folder level, so you decide exactly when a candidate can reapply based on which folder their current application sits in — configurable per folder as Always Blocks, Blocks During the Cooling Period, or Never Blocks from Company Settings → Duplicate Management. The same rule now applies consistently everywhere a candidate can apply — your job landing page, WhatsApp, and Messenger — and existing folders keep their prior Cooling Period behavior until you change them. Read the full article →
See Every Candidate in Action with AI Video Interviews
AI Video Interviews let every AI Call be recorded on video, giving recruiters and hiring managers a clearer view of a candidate's communication style, presentation, and confidence instead of just a transcript. Turn it on per AI Agent with the Record Video From Candidate setting — no changes to campaigns, questions, or the candidate flow — and watch the recording alongside the transcript and TalkScore results right from the candidate's profile. Read the full article →
Group Interview Sessions: One Recruiter, Multiple Candidates
Group Interview Sessions let a recruiter open a single time slot to more than one candidate at once — useful for walk-in events, orientation-style interviews, or any high-volume role where several candidates go through the same session together. Turn on Multi-availability for a time slot in My Calendar, set how many seats it holds, and candidates book in until every seat is taken. This builds on the same calendar recruiters already use for one-to-one interviews, so confirmations, reminders, and conferencing links all work the same way. Read the full article →
New Updates
The Leads Tab: AI-Generated Candidate Insights
The candidate profile's middle panel now includes Candidate Insights, an AI-generated summary shown near the top of the profile that gives recruiters a quick, evidence-based overview built from the candidate's screening responses, resume, TalkScore, and other profile data — without recommending a decision, just what each source says and where it came from. The summary is generated the first time a profile is opened and can be refreshed anytime; if none has been generated yet, the section simply doesn't appear. Read the full article →
Run Job Advertisement Without Leaving Talkpush: Bring Your Own Contract
Job Boards gained a third posting option, Bring Your Own Contract (BYOC): if you already have a signed contract with a job board, you can register it as a BYOC channel in Talkpush and post using your own negotiated rates and terms instead of the Talkpush marketplace or the free posting network. Views, clicks, and applications from BYOC boards are tracked in your Campaign's job board section and Analytics the same way as paid and free postings, and billing follows your own contract with the board. Read the full article →
Hire Using LinkedIn and Talkpush: Redirect Applicants to a Custom Landing Page
LinkedIn job postings can now send applicants straight to a Talkpush Campaign landing page instead of relying only on the Inbound Email method — select "Direct applicants to an external site to apply" when creating or editing the LinkedIn posting and paste in your Campaign's landing page URL, so candidates land on your branded page and go through your full screening flow before their profile is created in Talkpush. Read the full article →
Conversational Recruiting with the AI Chatbot: Ad Source Tracking
Candidates who enter through an ad now get a more specific source value on their profile that identifies both the ad type and the platform — Lead Ad or Engagement Ad, on Facebook, Instagram, or WhatsApp — instead of just the ad ID, giving visibility into which ad campaigns and platforms are actually driving completed conversations. Source tracking applies only to new applications submitted after rollout; past applications keep their original values. Read the full article →
Face Verification on AI Calls: New Required Setup Step for Video Capture
Setting up Face Verification now includes an additional required step: enabling the Record video from candidate setting on the AI Agent. Without a call video captured, Face Verification has nothing to compare against the candidate's enrolled reference, even if the feature is active and a face-capture question is already in the campaign — a natural side effect of AI Video Interviews launching this same month. Read the full article →
What to Do About Blocked SMS: Personalization Tokens to Reduce Blocking
A new troubleshooting section addresses template SMS messages that go undelivered because identical, non-personalized content gets flagged as spam by network providers. It recommends adding a personalisation token — such as <Candidate First Name> — to SMS templates so each message is unique per recipient, which reduces the chance of automatic blocking, provided the relevant candidate field is populated on the profile. Read the full article →

